Privacy Policy

Last updated: November 2025

This Privacy Policy explains how Niall Macdonald Professional Coaching (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website or book a coaching session.

1. Who We Are

Niall Macdonald Professional Coaching provides life, career, and business coaching services based in Manchester and online.
Website: niallmacdonaldprofessionalcoaching.com
Email: niallmacdonald0208@hotmail.com

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We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR).

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2. Information We Collect

We collect personal information that you choose to share with us, including:

• Your name, email address, and phone number (when you fill out a contact form or book a session)

• Information you share during coaching sessions or pre-session questionnaires

• Payment details (processed securely through third-party providers)

• Website usage data (via cookies and analytics tools)

3. How We Use Your Information

We use your personal information to:

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• Schedule and manage coaching sessions

• Respond to your enquiries

• Provide agreed coaching services

• Send appointment reminders or follow-up information

• Improve our website and services through anonymous analytics

• Comply with any legal or professional obligations

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We do not share or sell your information to third parties for marketing purposes.

4. How Your Information Is Stored

Our website is hosted on Wix Studio, which provides a secure platform for storing and processing data.
Your information may be stored in Wix’s data centres, which meet strict security standards (ISO/IEC 27001, 27017, and 27018).
Email communications are handled securely via standard encrypted channels.

5. Cookies and Analytics

Our website uses cookies and similar technologies to enhance user experience and track website performance.
You can control or disable cookies through your browser settings.
We may use tools such as Google Analytics or Wix Analytics to understand how visitors use the site, but this data is anonymous and not personally identifiable.

6. Third-Party Services

We may use trusted third-party tools for scheduling, payments, or email communication (for example, Calendly, Zoom, or Stripe).
These services only collect the information necessary to perform their functions and are bound by their own privacy policies.

7. Data Retention

We keep your information only as long as necessary:

• Coaching records: up to 7 years (in line with professional best practice)

• Contact enquiries: up to 12 months after last contact

• Analytics data: stored anonymously and used for aggregated reporting

8. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

To exercise any of these rights, contact: niallmacdonald0208@hotmail.com

9. Security

We take reasonable precautions to protect your personal information from loss, misuse, or unauthorised access.
All data is stored securely and only accessible by authorised personnel.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be published on this page, with the date shown at the top.

Contact

If you have any questions about this policy or how we handle your data, please contact:
Niall Macdonald
Email: niallmacdonald0208@hotmail.com
Location: Manchester, United Kingdom